These are the Four Corners Guides Terms and Conditions and Cancellation Policy. Revised 7/22/2022

FCG Cancellations for standard courses

  1. Cancellations made greater than 42 days (6 weeks) prior to a scheduled course will be refunded 90% of the agreed fee.
  2. Cancellations made greater than 21 days (3 weeks) prior to a scheduled course will be refunded 80% of the agreed fee.
  3. Cancellations made within 21 days (3 weeks) of the scheduled course will be refunded 50% of the agreed fee. Please note. Rescheduling within 21 days of the course is only available to people experiencing serious emergencies, such as health issues, a death in the family, etc.
  4. Cancellations made within 48 hours (2 days) of the scheduled course will receive no refund. And you may not reschedule your course.
  5. If you decide to accept any refund, you may not reschedule your course.
  6. If you choose to not take any refund, you may reschedule your course at anytime.
  7. You may reschedule your course only once.

Special Circumstances

  1. If you purchased your course as part of one of our end-of-the-year discount specials, you will not be eligible for any refund, at any time. You will be able to reschedule your course at anytime with no expiration date. You will be able to reschedule once.
  2. If you won a course in a silent auction or other fundraiser, you will be able to apply the amount specified to any course. You may have to pay the difference in cost if your gift certificate is less than the value of a course. Course prices may increase over time with inflation. As well you are not eligible for a refund. You may reschedule your course at any time, one time.
  3. If you won a scholarship to a course, you are not eligible for any refunds, and you must follow the terms laid out in the scholarship.

FCG Terms & Conditions for Standard Courses

  1. FCG reserves the right to make subtle changes to course itineraries.
  2. FCG reserves the right to substitute vehicles and/or drivers should the need arise.
  3. Dietary requirements must be requested from clients at least 3 weeks prior to the course.
  4. FCG reserves the right to change or cancel your booking in accordance with operating requirements of circumstances beyond its control.
  5. Should change or cancellation prove necessary, we will give you reasonable notice thereof, in the circumstances, and where available, offer you a comparable alternative.
  6. If an alternative is not available, you may be entitled to either a full refund, or you can transfer to another FCG tour without payment of any transfer fee.
  7. Should water levels be lower than expected, but rivers are still runnable and you simply don’t want to do the tour, you may not get a refund, but will be able to reschedule your tour for anytime in the future (no expiration date).
  8. If the change or cancellation is due to a force majeure (i.e. circumstances such as political unrest, war, or threat of war, riots, civil strife, closure of airports or ports, industrial disputes, terrorist activity, natural & nuclear disasters, fire, epidemic or health risk, Acts of God, adverse weather conditions or other similar emergencies beyond FCG’s control), we will give a full refund of any monies paid to us less reasonable expenses incurred by us in respect of your booking.
  9. FCG is not responsible for the costs of any other travel arrangements affected due to our cancellations or rescheduling of any tour departure. We highly recommend that you get travel insurance.
  10. Please note, if you pay in full in advance for a discounted tour or gift certificate, you will not get a refund of any portion of that money, at any time, for any reason, for any cancellations. However, we will work hard with you to reschedule your tour, and/or you may apply monies to any future tour. Our gift certificates do not have expiration dates.

Terms & Conditions for Privately Scheduled Courses

  1. We will not book a guide for a private tour until you pay the 50% deposit, 25% of which is nonrefundable and not transferable to future courses. 
  2. All other terms above apply.