Please review the Four Corners Guides Cancellation Policy, Terms and Conditions. Revised 3/20/2023

Sales & Discounts Policy

Courses purchased as part of a sale
  1. If you purchased your course at a discount, you will not be eligible for any refund, at any time, for funds requested.
  2. You will be able to reschedule your course at anytime with no expiration date.
  3. You will be able to reschedule once.
  4. If the course you reschedule to is more expensive, you will be required to pay the difference.
courses purchased with other Discounts
  1. If you won a course in a silent auction or other fundraiser, you will be able to apply the amount specified to any course.
  2. You may have to pay the difference in cost if your gift certificate is less than the value of a course.
  3. Course prices may increase over time with inflation.
  4. You are NOT eligible for a refund.
  5. You may reschedule your course at any time, subject to the Cancellation & Rescheduling Policy for Standard Courses.
  6. If you won a scholarship to a course, you are not eligible for any refunds, and you must follow the terms laid out in the scholarship.

FCG Cancellation & Rescheduling Policy for standard courses

  1. If you cancel prior to 7 days before your course, you’ll get a 50% refund. If you cancel within 7 days of your course, you’ll get no refund.**
  2. If you decide to accept any refund, you may not reschedule your course.
  3. If you choose to not take any refund, you may reschedule your course at anytime.
  4. The first time you reschedule your course, you must pay a per-person, per-day rescheduling fee of $50 (so $200 if you’ve cancelled a 4-day course), plus any difference in course costs for the new course. The second time you reschedule, the rescheduling fee is $75 per person, per day. If you need to reschedule a third time, please call us to discuss. The rescheduling fee is due 30 days before your rescheduled course.***
  5. We reserve the right to waive the rescheduling fee for serious circumstances, such as if you have a death in the family, a detached retina, or if you blow your knee out, for example. We won’t waive the fee if you just change your mind, have minor aches and pains, etc. Please note that we still have to pay our guides if you cancel on short notice, which is why we have a strict cancellation policy.

FCG Terms & Conditions for Standard Courses

FCG Course Changes

  1. FCG reserves the right to make subtle changes to course itineraries (based on water levels, weather, etc).
  2. FCG reserves the right to change or cancel your booking in accordance with operating requirements of circumstances beyond its control.
  3. Should change or cancellation prove necessary, we will give you reasonable notice thereof, in the circumstances, and where available, offer you a comparable alternative.
  4. If an alternative is not available, you may be entitled to either a full refund, or you can transfer to another FCG tour without payment of any rescheduling fee.
  5. Should water levels be lower (or higher) than expected, but rivers are still runnable and you simply don’t want to do the course, you may not get a refund. However, you may be able to reschedule your course, subject to the Cancellation & Rescheduling Policy for Standard Courses (no expiration date).
  6. If the change or cancellation is due to a force majeure (i.e. circumstances such as political unrest, war, or threat of war, riots, civil strife, closure of airports or ports, industrial disputes, terrorist activity, natural & nuclear disasters, fire, epidemic or health risk, Acts of God, adverse weather conditions or other similar emergencies beyond FCG’s control), we will give a full refund of any monies paid to us less 10% incurred by us in respect of your booking.

Please Note

  1. FCG is not responsible for the costs of any other travel arrangements affected due to our cancellations or rescheduling of any tour departure. We highly recommend that you get travel insurance.
  2. Please note, if you pay in full in advance for a discounted tour or gift certificate, you will not get a refund of any portion of that money, at any time, for any reason, for any cancellations. However, we will work hard with you to reschedule your tour, and/or you may apply monies to any future tour. Our gift certificates do not have expiration dates.

Other Misc

  1. Dietary requirements must be requested from clients at least 3 weeks prior to the course.

Terms & Conditions for Privately Scheduled Courses

  1. We will not book a guide for a private tour until you pay the 50% deposit, which is nonrefundable and not transferable to future courses. 
  2. All other terms above apply.
Please Note...

**Your refund will be processed 30 to 45 days from your cancellation date.

***The reason we charge a rescheduling fee is because we run trips with a 4:1 guest to guide ratio. If we have five people on course, we need two guides. If you cancel, and there are only four people o the course, we will have to pay the second guide on that course. Your reschedule feel helps offset that cost.

Check out our course schedule!